Sales Manager

Job Description
The Sales Manager is responsible for managing a specific market segment along with all aspects of the sales process. Plan, solicit, book and coordinate sales to meet/exceed revenue goals.
Responsibilities and essential job functions include but are not limited to the following:
Responsibilities

• Solicit, negotiate and confirm new and repeat business through various efforts i.e.; outside sales calls, telemarketing, direct mail, referrals, networking, internet prospecting, etc. to maximize revenues to meet/exceed goals
• Engage in networking events
• Attend weekly departmental and hotel staff meetings to facilitate good communication within the hotel
• Generate reports as required to measure business generated by the sales department
• Regularly work files for potential groups to generate repeat business for the hotel
• Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends
• Initiate and follow up on leads
• Actively participates in the sales process via customer meetings, entertainment and attendance at client and other relevant industry events
• Ensure all guest checks, payments, master folios and advance deposits are submitted to accounting
• Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures
• Reporting back to the C-suite level

Requirements

• Bachelor’s degree in hospitality, marketing, business or related field
• Excellent organizational and leadership skills
• Experience in four- and five-star properties
• Experience in wellness health spa and resort preferred
• Strong knowledge/experience of the diverse South Florida market

Teamwork Skills

• Maintain effective communication, both written and verbal
• Be an enthusiastic, helpful and positive member of the team
• Leadership and management skills
• Cooperation and collaboration
• Financial skills including budgeting, forecasting, and justifying
• May attend bridal shows and other events
• Work in conjunction with accounting to maintain and minimize levels of account receivables
• Ensures all guests are being treated in an efficient and courteous manner and that all standards are being applied

Physical Demands

• Most work tasks are performed indoors, temperature is moderate and controlled by hotel environmental systems
• Must be able to stand or sit for extended period
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning and filing tasks
• Must be able to lift to 20 lbs. on a regular and continuing basis
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Requires manual dexterity to use and operate all necessary equipment
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine or calculator, electric typewriter, multi-line touch tone phone, filing
  cabinets, fax machines, photocopiers, dolly and other office equipment as needed
• Position requires outside sales calls, driving to and from business contacts
• Long hours sometimes required