Sales Manager

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Sales Manager

Full Time

Job Description

The Sales Manager is responsible for managing a specific market segment along with all aspects of the sales process. Plan, solicit, book and coordinate sales to meet/exceed revenue goals.

Responsibilities and essential job functions include but are not limited to the following:

Responsibilities

  • Solicit, negotiate and confirm new and repeat business through various efforts i.e.; outside sales calls, telemarketing, direct mail, referrals, networking, internet prospecting, etc. to maximize revenues to meet/exceed goals
  • Engage in networking events
  • Attend weekly departmental and hotel staff meetings to facilitate good communication within the hotel
  • Generate reports as required to measure business generated by the sales department
  • Regularly work files for potential groups to generate repeat business for the hotel
  • Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends
  • Initiate and follow up on leads
  • Actively participates in the sales process via customer meetings, entertainment and attendance at client and other relevant industry events
  • Ensure all guest checks, payments, master folios and advance deposits are submitted to accounting
  • Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures
  • Reporting back to the C-suite level

Requirements

  • Bachelor’s degree in hospitality, marketing, business or related field
  • Excellent organizational and leadership skills
  • Experience in four- and five-star properties
  • Experience in wellness health spa and resort preferred
  • Strong knowledge/experience of the diverse South Florida market

Teamwork Skills

  • Maintain effective communication, both written and verbal
  • Be an enthusiastic, helpful and positive member of the team
  • Leadership and management skills
  • Cooperation and collaboration
  • Financial skills including budgeting, forecasting, and justifying
  • May attend bridal shows and other events
  • Work in conjunction with accounting to maintain and minimize levels of account receivables
  • Ensures all guests are being treated in an efficient and courteous manner and that all standards are being applied

Physical Demands

  • Most work tasks are performed indoors, temperature is moderate and controlled by hotel environmental systems
  • Must be able to stand or sit for extended period
  • Must be able to bend, stoop, squat, and stretch to fulfill cleaning and filing tasks
  • Must be able to lift to 20 lbs. on a regular and continuing basis
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Requires manual dexterity to use and operate all necessary equipment
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine or calculator, electric typewriter, multi-line touch tone phone, filing
    cabinets, fax machines, photocopiers, dolly and other office equipment as needed
  • Position requires outside sales calls, driving to and from business contacts
  • Long hours sometimes required

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